Overview
Replace on-site phone equipment with a cloud system. Route calls to the right person or team, record conversations and see every call in one dashboard.
Key features
- ✓Smart call routing and ring groups
- ✓Call recording and reports
- ✓Mobile and desktop agent apps
- ✓Works with your CRM
Common use cases
How it works
- 1
Choose your numbers and how many agents need access.
- 2
We configure routing, working hours and call recording.
- 3
Agents take calls from desk phones, mobile or laptop apps.
Before we start: have a list of team members, departments and your business hours.
Frequently asked questions
How long does it take to set up Cloud Telephony?
Timelines depend on your requirements and any registrations needed. We share a clear plan during your demo.
Can Cloud Telephony integrate with my CRM or software?
Yes, we can connect through APIs and webhooks. Tell us which tools you use and we will confirm the options.
How do I get pricing for Cloud Telephony?
Book a demo or call +91 97118 89449 and we will recommend a plan based on your team size and usage.
Related reading: Cloud Telephony vs Traditional PBX